In recognition of Mumbai’s Chhatrapati Shivaji Maharaj International Airport’s (CSMIA) resilient efforts towards diligent servicing of the passengers, the airport has been awarded the ‘Best Commercial Airport of the Year’ by the Associated Chambers of Commerce & Industry of India (ASSOCHAM) in its 13th International ASSOCHAM National Council Conference & Awards for Civil Aviation & Cargo.
The prestigious award was presented by Union Minister of Civil Aviation, Jyotiraditya M. Scindia, on Monday, 28 February 2022 at Le Meridien, New Delhi.
The ASSOCHAM ‘Best Commercial Airport of the Year’ award is another addition to various prestigious laurels received by CSMIA in the past.
Recently, CSMIA extended full support in bringing young Indian students back home from Ukraine. Thermal check, dedicated counters for immigrations and quick clearance, separate baggage reclaim area, quick check-in baggage process, were made available for hassle-free transit.
The young passengers were also offered F&B along with accommodating a few of them at CSMIA’s transit hotel – Niranta, and the Aviserv Lounge. CSMIA also aided passengers in their onward domestic security clearance and boarding process for hassle-free transit.
The 13th International ASSOCHAM National Council Conference & Awards for Civil Aviation & Cargo also witnessed the presence of prominent dignitaries like Salil Gupte, President, Boeing India, Ajay Singh, Vice President, SpiceJet, Vinay Dubey, Founder and MD, Akasa Air, and many other established names from the industry.
The Airport recently was awarded the ‘Voice of Customer Service’ by Airports Council International (ACI) for demonstrating relentless efforts in gathering passenger feedback on customer needs in 2021 and providing the best-in-class travel experience.
Additionally, Sardar Vallabhbhai Patel International Airport bagged the ‘Best Regional Airport of the Year’ accolade by the 13th International ASSOCHAM National Council Conference & Awards for Civil Aviation & Cargo, in its commitment to delivering an exceptional service experience. All while prioritizing passengers’ health, safety and well-being at all times.