In a one-of-its-kind, commuters of Mumbai Metro 1 corridor can now get their tickets on Whatsapp also.
As part of the green initiative in the field of ticketing and to save paper, R-Infra’s Mumbai Metro One Private Limited (MMOPL), which runs the Metro services, are offering e-tickets on WhatsApp, which came into effect from Thursday, April 14.
The MMOPL said that it will be the first Mass Rapid Transit System in the world to offer such a service. Officials said this will be an extension of the ‘paper QR ticket’ available at the ticket counters.
To get a e-ticket on WhatsApp, one will have to text “Hi” on WhatsApp number 9670008889 or scan QR, share the One Time password at the ticket counter and avail the ticket that can be used within 20 minutes from booking time.
The product has been designed by the in-house team and implemented in association with our technology partner M/S Atek Payments Private Limited and delivery partner M/S Billeasy E Solutions Private Limited, said an official from MMOPL.
As per accounts, around 2.6 lakh passengers travel every day on this Metro corridor and approximately 1.25 lakh tickets are sold.
Meanwhile, in another initiative by the metro officials to provide last mile connectivity, Mumbaikars can hire bicycles at Mumbai Metro Line 2A and 7, which commenced its services between Dahisar-Kandivali-Goregaon. This cycle facility has been launched through My Bike (MYBYK) app at the metro station.